MageMe WebForms Zoho for Magento 2

Push Magento 2 form data to Zoho CRM and Zoho Desk from a single module. This free add-on for MageMe WebForms creates CRM leads and helpdesk tickets through Zoho's REST APIs with OAuth 2.0 authentication and automatic token management.

Features

• Zoho CRM: create leads with owner assignment and lead source tracking
• Zoho Desk: create tickets with department, channel, priority, and status mapping
• Dual integration — use CRM, Desk, or both from the same form
• OAuth 2.0 authentication with built-in refresh token generation from the admin panel
• Automatic access token refresh with database persistence
• Attach files and photos to CRM leads and Desk tickets
• Auto-create Desk contacts when a matching contact does not exist
• Map form fields to Zoho custom fields (cf_ prefix for Desk)
• Resend submissions to Zoho manually from the Magento admin panel

Requirements

• Magento 2.4.x
• MageMe WebForms 3 version 3.5.0 or higher
• PHP curl and json extensions
• Zoho CRM and/or Zoho Desk account with API access

Installation

composer require mageme/module-webforms-3-zoho
bin/magento setup:upgrade
bin/magento cache:flush

Configuration

1. Go to Stores > Configuration > MageMe > WebForms > Zoho and enter your Zoho OAuth credentials (Client ID, Client Secret). Use the built-in tool to generate a refresh token.
2. Enable Zoho CRM and/or Zoho Desk integration.
3. Open any form in the admin panel and configure the Zoho integration tab to map form fields to lead or ticket properties.

Other MageMe WebForms Integrations

Complete your Magento 2 form integration stack:

• Salesforce — create Salesforce leads with campaign tracking
• HubSpot — sync contacts, companies, and tickets
• Freshdesk — create support tickets with agent routing
• Zendesk — create tickets with custom field types
• Klaviyo — build profiles and grow your email lists
• Mailchimp — subscribe customers to audiences
• Zapier — connect forms to 7000+ apps

Custom Magento development

Need a feature an extension doesn't cover, or a bespoke Magento build? MageMe takes on custom extension development and integration work.

→ Custom Magento development

Support

• Documentation: docs.mageme.com
• Bug reports and feature requests: GitHub Issues

License

Governed by the MageMe End User License Agreement (mageme.com/license). This add-on is distributed free of charge.

MageMe WebForms is a no-code form builder for Magento 2 — conditional logic, multi-step forms, file uploads, and CRM integrations. → Get WebForms